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Thread: Can't log in to s113 us-west

  1. #1

    Can't log in to s113 us-west

    Hi, I'm Yun`er of s113 on Wartune.
    All day I been trying to log into the server.
    After clicking play, the loading sword will fill up two times before redirecting back to the play button screen. I can log in fine to any other server, just not s113.

    Please help? I don't want to miss the reward for the 7 day consecutive login event.

    I play on an Android. LG K20 plus. Android version 7.0.

  2. #2

    Server 113

    I cant log in server 113 either asuna34 mage

  3. #3
    Moderator Battle-seasoned Guardian
    Join Date
    Sep 2016
    Posts
    217
    Gaea is aware of the issue and working on it. I also just checked in again and I still can't log in either. Best thing at this stage is write to Customer Support to confirm you are unable to log in.

    Email: wtm@gaea.zendesk.com
    Ceridwen
    (forum moderator)
    Discord ID: Ceridwen#5518 (if my forum inbox is full)



    *Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

  4. #4
    Moderator Battle-seasoned Guardian
    Join Date
    Sep 2016
    Posts
    217
    Just a quick update on this matter. Login issues on s113 and some other servers were resolved a few days ago. Should you still be experiencing similar or other issues, please contact our customer support with your ID, server and a detailed description of the issue. The CS team will be happy to assist
    Ceridwen
    (forum moderator)
    Discord ID: Ceridwen#5518 (if my forum inbox is full)



    *Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

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