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Thread: Lost item in mail...

  1. #1

    Lost item in mail...

    I lost lots of item from mail since day before yesterday ..I need help...

  2. #2
    Moderator Veteran Guardian
    Join Date
    Sep 2016
    Posts
    142
    Quote Originally Posted by Choto View Post
    I lost lots of item from mail since day before yesterday ..I need help...
    Hi Choto ... Sometimes the mail expires, and that may be a reason the items are no longer retrievable. If you have created space in your inventory , refreshed, and the items are not there either, the best thing to do is contact customer service:
    in the game: via Settings / Support
    or send an email to wtm@gaea.zendesk.com

    Please write all necessary information and details about your issue in your ticket. They will be happy to help you!
    Last edited by Ceridwen; 08-18-2019 at 08:50 AM.
    Ceridwen
    (forum moderator)
    Discord ID: Ceridwen#5518 (if my forum inbox is full)



    *Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

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