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Thread: Sanctuary is lagging...cant get in

  1. #1

    Unhappy Sanctuary is lagging...cant get in

    Sanctuary hasn't been working right all week. Cannot farm in chamber and now I cant get in...why isnt this fixed already?

  2. #2
    Moderator Veteran Guardian
    Join Date
    Sep 2016
    Posts
    147
    Quote Originally Posted by Lfrsweeney View Post
    Sanctuary hasn't been working right all week. Cannot farm in chamber and now I cant get in...why isnt this fixed already?
    Hi - really sorry to find you are having the issue... If you have already tried standard fixes like clearing the cache in Android (or uninstall/reinstall on iOS) changing server then returning, and this does not fix the issue, please write to Customer Support with as many details as possible, including details regarding your device. CS email is: wtm@gaea.zendesk.com

    I hope it gets fixed soon for you!
    Ceridwen
    (forum moderator)
    Discord ID: Ceridwen#5518 (if my forum inbox is full)



    *Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

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