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Thread: Making a new game account?

  1. #1

    Making a new game account?

    Trying to make a new game but cant figure out how. Help?

  2. #2
    Moderator Veteran Guardian
    Join Date
    Sep 2016
    Posts
    142
    Quote Originally Posted by MikaelsonLove View Post
    Trying to make a new game but cant figure out how. Help?
    Normally, when installing for the first time on a new device, you start up with a default (guest) account and you will receive the prompt to either register the guest account by binding it to a valid email, or to log in to an existing game.

    When you re-install the game on a device that had been running a previous version of DHD, depending on the device, you may also start with a guest account, with the same options as above.

    However, if the original guest account on the device was registered at the time, you may only receive the prompt to log in to your existing game. In this case, and if you have a valid reason to start the game from scratch with a whole new account (instead of just opening up on a new server), you will need to request the assistance of the Customer Support team via the email: doacs@gaea.zendesk.com

    Hope that helps!
    Ceridwen
    (forum moderator)
    Discord ID: Ceridwen#5518 (if my forum inbox is full)



    *Moderators are not Gaea staff or employees, they do not have access to player accounts or other personal details. They are players like you, who have volunteered to help other players with game issues and/or to help facilitate communication between Gaea and all players

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