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Thread: I cant retrieve my old account

  1. #1

    I cant retrieve my old account

    Hey there admin, i was playing this game way wayyy back. And recently i just download it and hoping that i can get my old account back. I did bind this account with my google play. When i wanna retrieve my account back, the game did ask me 'Would you like to login to your existing game?' i click okay, but then i get this 'Sorry error 1002 occurred. Please restart the app.' it direct me to the login window again. Please help me man... Thank you in advance.

    P/S : my achievement dated 2014, maybe it's too old that i cant recover my account?

  2. #2
    Senior Member Battle-seasoned Guardian
    Join Date
    Nov 2016
    Posts
    299

    Account

    Quote Originally Posted by parut666 View Post
    Hey there admin, i was playing this game way wayyy back. And recently i just download it and hoping that i can get my old account back. I did bind this account with my google play. When i wanna retrieve my account back, the game did ask me 'Would you like to login to your existing game?' i click okay, but then i get this 'Sorry error 1002 occurred. Please restart the app.' it direct me to the login window again. Please help me man... Thank you in advance.

    P/S : my achievement dated 2014, maybe it's too old that i cant recover my account?
    Welcome back to HOC! For specific account requests, please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck and happy gaming!

    HOC_Sorceress
    Forum Moderator

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