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Thread: Login

  1. #1

    Login

    Been trying for a while to log into my account which is linked to Facebook and my play store account but it keeps asking for user name and password. I cannot remember the password so continue to that section. Type my email address in and it says error 2 or 4 has occurred 'game restarting'. In addition to this I had bought the 2100 gem pack yesterday (I have copy of receipt) but are not yet in my account. Is anyone having an issue with logging in or if it's just me can I get some help.

  2. #2
    Senior Member Battle-seasoned Guardian
    Join Date
    Nov 2016
    Posts
    192

    Login

    Quote Originally Posted by Gnomey18 View Post
    Been trying for a while to log into my account which is linked to Facebook and my play store account but it keeps asking for user name and password. I cannot remember the password so continue to that section. Type my email address in and it says error 2 or 4 has occurred 'game restarting'. In addition to this I had bought the 2100 gem pack yesterday (I have copy of receipt) but are not yet in my account. Is anyone having an issue with logging in or if it's just me can I get some help.
    Hi Gnomey,
    GAEA posted a notice on their FaceBook page yesterday about known login issues. They have been working to fix it. If your login issues persist and you have yet to receive your purchased gems, please submit a Support Ticket and they will assist you: https://helpcenter.gaeamobile.com/in...2M3ZDU1YmU0ZGM

    HOC_Sorceress
    Forum Moderator

  3. #3
    Senior Member Battle-seasoned Guardian
    Join Date
    Nov 2016
    Posts
    192

    Login Issues

    Quote Originally Posted by HOC_Sorceress View Post
    Hi Gnomey,
    GAEA posted a notice on their FaceBook page yesterday about known login issues. They have been working to fix it. If your login issues persist and you have yet to receive your purchased gems, please submit a Support Ticket and they will assist you: https://helpcenter.gaeamobile.com/in...2M3ZDU1YmU0ZGM

    HOC_Sorceress
    Forum Moderator


    UPDATE*
    For players continuing to experience login errors or issues, please contact GAEA Support and they will fix your issues individually. Email: hoccs@gaeamobile.com
    Or online: https://helpcenter.gaeamobile.com/in...2M3ZDU1YmU0ZGM

    HOC_Sorceress
    Forum Moderator

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