Fatal Error 1002

[iPONEIZORD]

We are trying to isolate the problem. If you have had this issue please post your username, and current server. Also post when this happened to you (during Castle Siege, after update, etc.) and where this happened to you (during loading screen, after log in, etc.)

I will be removing any posts that are off topic. Let's get this problem resolved by maintain professional attitude so the GM team can quickly respond to this issue.

Sorry for the inconvenience and thank you for your help.

Name: Havall
Server: Pellinore - 99

I try to log into my account and it seems to me "Sorry, there was an error: 1002" the game is restarted but this error persists so I can not access my account.

[HOC_Sorceress]

Name: Havall
Server: Pellinore - 99

I try to log into my account and it seems to me "Sorry, there was an error: 1002" the game is restarted but this error persists so I can not access my account.

Greetings,

I am sorry you are having difficulty with your account. Please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

Good luck!

HOC_Sorceress
Forum Moderator

[carlett86]

Hello,
I had an account with kebam registered with the following email: bicchio92@gmail.com.
Currently if I try to log in, it tells me fatal error
Can you help me in any way?
I do not remember id and server because I have not been in it for a long time.
my new mail and carlett86@gmail.com
Thank you

[HOC_Sorceress]

Hello,
I had an account with kebam registered with the following email: bicchio92@gmail.com.
Currently if I try to log in, it tells me fatal error
Can you help me in any way?
I do not remember id and server because I have not been in it for a long time.
my new mail and carlett86@gmail.com
Thank you

Thank you for your post. Please submit a request using the following link: https://gaea.zendesk.com/hc/en-us/requests/new.

Good luck and happy gaming!

HOC_Sorceress
Forum Moderator

[siriusblack]

Hi, I don't remember my login, ID and server, but i remember my email, is possible recovery it
e-mail:taylorconde@gmail.com

[HOC_Sorceress]

Hi, I don't remember my login, ID and server, but i remember my email, is possible recovery it
e-mail:taylorconde@gmail.com

Greetings,


Please submit a request using the following link: https://helpcenter.gaeamobile.com/in...2M3ZDU1YmU0ZGM.

Happy Gaming!

HOC_Sorceress
Forum Moderator

[saptimus]

Fathal error

Hello,
I had an account with kebam registered with the following email: vitalie.cojocari@gmail.com
kabam id 241821420 ,
Currently if I try to log in, it tells me fatal error
Can you help me in any way?
I do not remember id and server because I have not been in it for a long time.
i remember that i played last time during a event with halloween some years ago
Thank you

[HOC_Sorceress]

Fathal error

Hello,
I had an account with kebam registered with the following email: vitalie.cojocari@gmail.com
kabam id 241821420 ,
Currently if I try to log in, it tells me fatal error
Can you help me in any way?
I do not remember id and server because I have not been in it for a long time.
i remember that i played last time during a event with halloween some years ago
Thank you

Greetings,

Welcome back to the game! Please submit a ticket using this link: https://helpcenter.gaeamobile.com/in...2M3ZDU1YmU0ZGM.

Best of luck!

HOC_Sorceress
Forum Moderator