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Type: Posts; User: Ceridwen

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    Hola, Ahharu, por lo que describiste, parece que...

    Hola, Ahharu, por lo que describiste, parece que puede que no sea un error, sino una compra accidental.


    Su mejor opcion es ponerse en contacto con el servicio al cliente a traves del juego...
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    Winners Announced!

    Congratulations to Isidore , Irisana and Fioruchi, winners of this week's giveaway!
    Prizes will be sent soon, directly to your inventory :)

    And thank you everyone for participating - keep...
  3. Thread: Gift cards?

    by Ceridwen
    Replies
    1
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    641

    Not sure, but in these cases, and for all account...

    Not sure, but in these cases, and for all account and payment issues, your best bet is to write to Customer Support: wtm@gaea.zendesk.com

    Best wishes!
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    Winner Announcement!

    Congratulations to this week's winners: Irisana, Geno Kerr, Alexandre Z Correa!


    Geno - thanks for including your ID and server - Rewards will be sent directly to your inventory! Irisana and...
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    You might not be seeing your level 40 chest for a...

    You might not be seeing your level 40 chest for a number of reasons. If your inventory is not full and you have already collected your previous level chests, your best bet is to contact Customer...
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    Winners Announced!

    Congratulations to this week's winners: ronald5969, Psycho pompey, EdonValkyrie!

    Thank you for including your ID and server - Rewards will be sent directly to your inventory!
    And thank you...
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    Normally, when installing for the first time on a...

    Normally, when installing for the first time on a new device, you start up with a default (guest) account and you will receive the prompt to either register the guest account by binding it to a valid...
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    This is really good feedback, Hincha - and an...

    This is really good feedback, Hincha - and an issue that we have been told Gaea developers are already looking into, in order to give players coming from weaker servers a chance to catch up. Server...
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    I like to think my lucky number is 5... but who...

    I like to think my lucky number is 5... but who knows! :)

    Have fun, and remember to include your User ID and Server ID! (you can always return to your post to edit )
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    Winners Announced!

    Congratulations to this week's winners: Luv2resq, Prettyblondie and Silverback!
    Thank you for including your ID and server - Rewards will be sent directly to your inventory!
    And thank you...
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    Hallo, das konnte geratebezogen sein. Versuche...

    Hallo, das konnte geratebezogen sein. Versuche dies:
    - Starten Sie die Tastatur neu.
    - Starten Sie Ihr Gerat neu.
    - Loschen Sie den Cache der von Ihnen verwendeten Tastatur-App. Wenn das Problem...
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    Winners Announced!

    Congratulations to this week's winners: HollowXKraul, AnThArOz and Moxie! Thank you for including your ID and server - Rewards will be sent directly to your inventory!


    And thank you everyone...
  13. Thread: help if u can

    by Ceridwen
    Replies
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    1,189

    Hi altnen :) best thing you can do is contact...

    Hi altnen :) best thing you can do is contact Customer Support to see if they can help you.
    In the game, via Settings/Support, or sen an email to wtm@gaea.zendesk.com - make sure you provide as...
  14. Thread: Wartunes

    by Ceridwen
    Replies
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    670

    Hi Terroriffic - please check your Forum mail....

    Hi Terroriffic - please check your Forum mail. Your request has been forwarded to Gaea, but you will need to contact Customer Support for Wartune Hall of Heroes, who look after account-related...
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    Sorry, no giveaways this week...

    ... but MadameLeota will be coming back with lots more for you from next week!

    See you soon! 🌹
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    Sorry, no giveaway this week...

    ... but MadameLeota will be coming back with lots more for you from next week!

    See you soon! 🌹
  17. Thread: New AvA Rule

    by Ceridwen
    Replies
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    3,392

    That's a valid point - there already is a 48-hour...

    That's a valid point - there already is a 48-hour cool-down on participation for players joining alliances after AvA has started. Do you see this request as additional or as a substitute for this...
  18. You're welcome! Once it's fixed, it would be...

    You're welcome! Once it's fixed, it would be great if you can share the experience - it will benefit future readers of this post!
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    :) Winners Announced!

    Congratulations to our winners this week: Old Gamer, Rachel30.7 and Pirate Tim!
    Thank you for including your ID and server - Rewards will be sent soon, directly to your inventory!

    And thank you...
  20. All you need to do is write to Customer Support...

    All you need to do is write to Customer Support via the game (Settings/Help/Contact Support) or via email: doacs@gaea.zendesk.com

    Explain the situation in as much detail as possible, provide a...
  21. That's an interesting glitch I have not come...

    That's an interesting glitch I have not come across before. Could be a sync issue, in that case restarting might have helped. Or, if you had saved marches and generals of the same aspect, not...
  22. Yes, don't worry! Just write to customer support...

    Yes, don't worry! Just write to customer support via the game (Settings/Help/Contact Support) or by email: doacs@gaea.zendesk.com and explain the situation - they will be happy to help!
    All the...
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    Hi Roberto, I still play HOC occasionally and...

    Hi Roberto, I still play HOC occasionally and really love the gameplay, also, I usually play in Italian, so those who read, please correct me if I am wrong ;)

    A Party consists of 3 Teams. Each...
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    Merhaba, oneriniz icin tesekkur ederiz. Gerekli...

    Merhaba, oneriniz icin tesekkur ederiz. Gerekli mercilere ilettigimizi bilmenizi isteriz.
    Iyi gunler


    Hi, thank for your suggestion (about food/chicken in the savannas) , it has been forwarded...
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    Not sure what happened there, but can definitely...

    Not sure what happened there, but can definitely enquire!

    In the meantime, if you tap the 4 diamond icon below the Bag (bottom right), then tap on Settings, you can reach Customer Center by...
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