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  1. Replies
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    You are not supposed to leave your guild to...

    You are not supposed to leave your guild to migrate. It's odd. But you have no time left so I would just migrate now and don't take a chance before you get your account deleted ;-)
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    Try to uninstall the game and install it again....

    Try to uninstall the game and install it again. If it doesn't work send a ticket to the adress

    http://hoc.gaeamobile.com/

    HOC_Sorceress
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    265

    It's a commun bug unfortunately Please send a...

    It's a commun bug unfortunately
    Please send a ticket.
    HOC_Sorceress
  4. Replies
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    Hi, if you are leader of your guild, your guild...

    Hi, if you are leader of your guild, your guild will move with you. If you don't migrate, your account will be deleted yes. So no it is not automatic. You need to do it yourself.
    HOC_Sorceress
  5. Pour le bateau, il est d?j? apparu. Pour la...

    Pour le bateau, il est d?j? apparu.
    Pour la tour, les d?veloppeurs travaillent pr?sentement sur le probl?me et essayent de trouver une solution. Nous sommes d?sol?s des inconv?nients que cela peut...
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    We are sorry about the issues. The devs are...

    We are sorry about the issues. The devs are currently looking for solutions to resolve the problem.
    HOC_Sorceress
    HOC Forum Moderator
  7. Replies
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    Tower rewards are now available :-) HOC_Sorceress

    Tower rewards are now available :-)
    HOC_Sorceress
  8. Replies
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    I am really not sure how I can help you here. In...

    I am really not sure how I can help you here. In the new phone, did you try to uninstall and install the game again? If it doesn't work, send a ticket.
    HOC_Sorceress
  9. Replies
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    I don't think so Kellevra. 10k is for players...

    I don't think so Kellevra.
    10k is for players that chose not to migrate their account and decide to start from scratch in an other realm.
    The wording here is confusing. I'll ask for confirmation...
  10. Replies
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    Yes, on your main account HOC_Sorceress

    Yes, on your main account
    HOC_Sorceress
  11. As it is a new feature, we are thinking that...

    As it is a new feature, we are thinking that every constellation can last for 2 or 3 month and change it for another 7 star boss. It's up to how many players complete this feature.
    HOC_Sorceress
  12. Replies
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    It depends if your problems come from a wrong...

    It depends if your problems come from a wrong password or a bad kabam id. For the password, you can go on kabam page and try to change the password. If it's a email problem, you will need to send a...
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    Hi, You are in a server that has until mid-may...

    Hi,
    You are in a server that has until mid-may to migrate. Your account has to move to realm 98. This is why you have few arena and you won't have any event. Good luck :-)
    HOC_Sorceress
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    I will ask :-)

    I will ask
    :-)
  15. Replies
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    Connection issues have been reported. I know it's...

    Connection issues have been reported. I know it's a big problem.
    HOC_Sorceress
  16. I'll see what I can do :-)) HOC_Sorceress

    I'll see what I can do :-))
    HOC_Sorceress
  17. Replies
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    Please send a ticket as soon as possible. We got...

    Please send a ticket as soon as possible. We got a similar case like yours.
    We will be answer your issue as soon as possible. Please send me you ticket number so I can follow up with it....
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    Sorry for this unfortunate inconvenience. I'll...

    Sorry for this unfortunate inconvenience. I'll let them know about this issue.

    HOC_Sorceress
  19. Replies
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    Some are in the tower. But if you have already...

    Some are in the tower. But if you have already open the chest you can't collect them Again. Other shards are in the city. You can find them exploring the cities.
    HOC_Sorceress
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    Hi A lot of old players keep asking us to...

    Hi
    A lot of old players keep asking us to refresh City and Tower rewards issue, they are trying to fix this, not sure how long is going to take though.
    HOC_Sorceress
  21. Dear players, I understand all your...

    Dear players,
    I understand all your frustrations. We are trying to fix the situation. But we are not sure how long is going to take though. Thank you for your feedback.
    HOC_Sorceress
  22. Thread: New bug?

    by HOC_Sorceress
    Replies
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    461

    This bug has been reported already. This issue...

    This bug has been reported already. This issue occurred because of migration. I am not 100% sure if it will be fixable. We are still waiting to get it back in order.
    HOC_Sorceress
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    I would love to see this happens too. :-p

    I would love to see this happens too. :-p
  24. Replies
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    It is now back to normal. Double points are...

    It is now back to normal.
    Double points are normally for special weeks or for compensation.
    HOC_Sorceress
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    "I'm sorry you are experiencing this issue Nic,...

    "I'm sorry you are experiencing this issue Nic, have you tried sending a ticket about this problem? I will pass on your bug. It's players like you that help make the gameplay experience so much...
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