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Type: Posts; User: Ceridwen

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    Winners Announced!

    Congratulations to Chickenjones44, maitane35 and Mr.Blakers, winners of this week's giveaway!
    Prizes will be sent directly to your inventory!


    And thank you everyone for participati​ng - keep...
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    444

    Winners Announced!

    Congratulations to maitane35, Pirate Tim and Dragon Mayor, winners of this week's giveaway!
    Prizes will be sent directly to your inventory!
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    441

    Hi Savage - your feedback has been forwarded! If...

    Hi Savage - your feedback has been forwarded! If you still have a screenshot of the recruitment pack you selected, you need to send it to Customer Support, who will check your account to see if...
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    1,352

    Winners Announced!

    Congratulations to Graygondrake, Pirate Tim, Alexandrerrrrrr, winners of this week's giveaway! Prizes will be sent directly to your inventory!

    And thank you everyone for participating - keep...
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    2,285

    If you are still experiencing issues, please...

    If you are still experiencing issues, please write in to Customer Support directly with your requests: wtm@gaea.zendesk.com

    You can also write to the Wartune HOH Facebook page, here:...
  6. Thread: Archer build

    by Ceridwen
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    677

    Hi Anaida - sorry for the late reply! For the...

    Hi Anaida - sorry for the late reply! For the Archer build you will need to add more crit. Try maxing out enhanced determination astral and refined goddess blessing. For a level 37, that should be...
  7. Thread: imperial pass

    by Ceridwen
    Replies
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    265

    Hi gypsy33 - sorry for the late answer! After you...

    Hi gypsy33 - sorry for the late answer! After you accept the quest, click in the quest sidebar on the left of the screen, then click on quest details. After that, click "quick complete". At which...
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    Winners Announced!

    Congratulations to maitane35, Random user and EdonValkyrie, winners of this week's giveaway!
    Prizes will be sent directly to your inventory!


    And thank you everyone for participating - keep...
  9. Thread: Merges

    by Ceridwen
    Replies
    2
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    7,789

    Hi Rzaugg, AvA is great that way, gives you a...

    Hi Rzaugg, AvA is great that way, gives you a chance to make friends across realms :) Unfortunately no, switching realms outside of mergers is currently not a possibility, so you will need to start...
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    No, sorry, Tim - the best people to contact at...

    No, sorry, Tim - the best people to contact at this point are the Customer Support team, by email: wtm@gaea.zendesk.com
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    The server appears to be up and running now, I...

    The server appears to be up and running now, I was able to log in normally. Please check if your progress returns to normal. I will be checking and testing too. If anything is still not working,...
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    Winners Announced!

    Congratulations to rispris, EllaPooh, Forsaken ANGEL75, winners of this week's giveaway!

    And thank you everyone for participating - keep dropping in for more chances in our next giveaways!
  13. Replies
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    2,285

    Don' t worry, TimBreezy, contacting Customer...

    Don' t worry, TimBreezy, contacting Customer Service is definitely the way to go - they will do their best to assist you and get you back on track once the maintenance is over! :)

    CS email:...
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    Hi Riki - I would assume so. Looks like emergency...

    Hi Riki - I would assume so. Looks like emergency maintenance, since there are no additional messages on the screen upon attempting to enter the server. I do not have further details at this stage...
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    Hi Noah - I'm sorry you are having this issue ......

    Hi Noah - I'm sorry you are having this issue ... if you have taken all the usual steps to gain the Chest and it is still not appearing, and for anything account-related, your best course of action...
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    Hi Noah, I just checked again and S110 is still...

    Hi Noah, I just checked again and S110 is still closed to me too. Your concerns have been forwarded to Gaea from this end, hopefully maintenance will end sooner than later and the new realm can...
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    A maintenance has just been completed on Server...

    A maintenance has just been completed on Server 110 and it might be just a carryover glitch. If activating a different questline or changing server and returning back to S110 also do not unlock the...
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    Hi Forsaken Angel, that's a shame, specially...

    Hi Forsaken Angel, that's a shame, specially since Assassins are not curable! Even though marches sometimes have a random component, the loss seems excessive, unless the Mountain was actually...
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    Winners Announced !

    Congratulations to Graygondrake, Harvey Specter and Danicksta1, winners of this week's giveaway!
    Prizes will be sent directly to your inventory!




    And thank you everyone for participating -...
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    2,285

    Just an update: Server Maintenance on S110...

    Just an update: Server Maintenance on S110 should be over this Friday, 16 August.
  21. Thread: Cant log on

    by Ceridwen
    Replies
    1
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    405

    Hi AussieBomber - looks like might be a...

    Hi AussieBomber - looks like might be a device-related issue... If you have sent in several tickets on the same subject sometimes the latest ticket will slow down the previous ones. Try replying to...
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    I just checked and it is still closed for...

    I just checked and it is still closed for maintenance and there is an apology for the inconvenience caused. Thank you for reporting the issue, it has been passed on. Please also write directly to...
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    Hi Jack, this happens every now and again... if...

    Hi Jack, this happens every now and again... if it is still stuck after refreshing and/or changing server and/or trying to recall it from the muster point and/or sending another March out and...
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    Hi 11dogj - I esperienced a similar issue when...

    Hi 11dogj - I esperienced a similar issue when when Kabam handed over to Gaea, due to the fact I was using the same Kabam ID for the Facebook and mobile version. The Facebook version of the game...
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    Hi Choto ... Sometimes the mail expires, and that...

    Hi Choto ... Sometimes the mail expires, and that may be a reason the items are no longer retrievable. If you have created space in your inventory , refreshed, and the items are not there either, the...
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