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Type: Posts; User: Conan28

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  1. Replies
    4
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    604

    Same issue

    I have had exactly the same issue. I wrote a ticket and the reply basically said yeah we will work on it now leave us alone. I replied saying they give zero f*cks about the customer so they sent one...
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    929

    Good job rhea

    Impressed by the reply and think it's pretty accurate. Even with the so called improved drop rate. I doubt very much whether there is an improvement at all due to the fact I haven't seen anything...
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    Hi. In order to refine sylph they need to be...

    Hi. In order to refine sylph they need to be purple and level 70
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    They restarted the event today because some...

    They restarted the event today because some players couldn't claim day 2, so really you're just getting first 2 days again
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    Better still

    What would make things easier is Gaea launching things without bugs. What would make things fairer would be Gaea compensating those that are constantly missing out on things rather than just giving...
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    As feared

    As I suspected and others have written. Today has gone back to day 1 login. Which means we are now unable to claim the full rewards due to us. The event started at 7am which means even if we did miss...
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    Not all

    It is only some on each server. Have sent the ticket in with the issue. Even put on the ticket that I have relogged, cleared cache, repaired etc. First reply says event resets at 0500, even tho the...
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    4,037

    Same issue

    Have exactly the same issue. Clearly not a device issue but yet another bug
  9. Replies
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    4,402

    Same on 61

    spend the night with missus and get laid or do class wars. Both generally once a month. Both now not happening :-(
  10. Replies
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    Have to say that after the weekend I had my first...

    Have to say that after the weekend I had my first actual human response to tickets. Whilst this doesn't take away all negative feelings about Gaea I do feel it's a massive step in the right direction
  11. Replies
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    Agree with everything in this post. Did kabam...

    Agree with everything in this post. Did kabam care? Probably not. Did they look after their customers? Generally yes. That's where the difference is between the 2
  12. Replies
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    Never this amount of problems with kabam. And...

    Never this amount of problems with kabam. And when you had a problem they would sort and 9 times out of 10 compensate. One problem after another since Gaea and not compensated at all.
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    I don't have the ticket number any more and am...

    I don't have the ticket number any more and am over it now. Was about a month ago I believe. It's more the whole "we don't care" attitude that Gaea appears to have for its customer base. I have gone...
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    Here are a couple of examples of the customer...

    Here are a couple of examples of the customer support currently offered. I sent ticket about the rose event giving out old monthly exchange items. The reply asked all of what I mentioned above. How...
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    The heading kinda says it all. If you look...

    The heading kinda says it all. If you look through the forum a bit you will see numerous posts about the (lack of) customer support. The fact is its non existent. Every single ticket gets the same...
  16. Thread: Monthly events

    by Conan28
    Replies
    7
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    1,874

    Unlikely

    I think it's highly unlikely. Reasons for this are simple, going off of the monthly events since Gaea took over the majority appear at random times in the day. There is little-no structure with them...
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    6 months

    I reckon if Gaea carries on the way they are then the app will die within 6 months. Many have quit already and those that were very active and huge cashers on my server are becoming more and more...
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    Shocking

    Completely agree with your views on the customer support. Have sent in a few tickets but only ever get the same replies. No actual customer support at all. For example my most recent ticket was about...
  19. Thread: thievery

    by Conan28
    Replies
    4
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    671

    Same issue

    I had this happen to me too. Lost all water, dark and light tears. At some point they just disappeared. Wrote ticket which was live for 4 weeks and they found nothing. Wanted exact dates I obtained...
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    Got the same

    Have also been asked this question in amongst other questions that have no relevance to the issue. Simply answered with kabam I cashed in total ???'s but now I don't cash at all. They couldn't...
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