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Type: Posts; User: HOC_Sorceress

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  1. Error

    Greetings Aslarm,

    Thank you for your question. It sounds like your new points from leveling up weren't distributed. Click on the top left icon on your screen (with the level number on it). Look at...
  2. Replies
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    5,115

    Fatal Error

    Greetings,

    I am sorry you are having difficulty with your account. Please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum...
  3. Replies
    11
    Views
    2,084

    Account migration

    Greetings,

    Good question. This is a specific account question, so you need to submit a ticket. You can do so via this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!
    ...
  4. Replies
    1
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    373

    Account

    Greetings,

    I am sorry you are having difficulty with your account. Please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum...
  5. Thread: CoC

    by HOC_Sorceress
    Replies
    1
    Views
    97

    Coc

    There was a bug, but chests should have been returned. If they haven't, please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum...
  6. Thread: Bug CoC

    by HOC_Sorceress
    Replies
    1
    Views
    109

    Coc

    There was a bug, but chests should have been returned. If they haven't, please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum...
  7. Replies
    1
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    132

    Account

    Welcome back! Please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum Moderator
  8. Replies
    1
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    148

    Account

    Welcome back to HOC! For specific account requests, please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck and happy gaming!

    HOC_Sorceress
    Forum...
  9. Replies
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    Shards

    Thank you for your post! This is a good suggestion, and has been shared with developers previously. It will be shared again.

    Happy Gaming!

    HOC_Sorceress
    Forum Moderator
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    148

    Exchanging Cards

    Greetings,

    This is an excellent idea and will be shared with the developers.

    Take care,

    HOC_Sorceress
    Forum Moderator
  11. Replies
    191
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    5,115

    Fatal Error

    I am sorry you are having difficulty logging into the game. Please send a ticket via this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum Moderator
  12. Replies
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    338

    Cards

    Thank you for sharing your interesting suggestions! These will be shared with the developers.

    Happy Gaming!

    HOC_Sorceress
    Forum Moderator
  13. Thread: Gems

    by HOC_Sorceress
    Replies
    1
    Views
    748

    Gems

    Please submit a request to GAEA: https://gaea.zendesk.com/hc/en-us/requests/new.
  14. Replies
    3
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    419

    Summon Storm Issue

    Greetings,

    I hope you were able to collect helpful cards during the storm today.

    Happy gaming!

    HOC_Sorceress
    Forum Moderator
  15. Replies
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    742

    Updates

    Have you been able to update your app? You should have been at this point. If not, submit a ticket: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum Moderator
  16. Thread: Duels

    by HOC_Sorceress
    Replies
    1
    Views
    163

    Duels

    Thank you for your post. Please submit a ticket for help using this link: https://gaea.zendesk.com/hc/en-us/requests/new.
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    Extracting cards

    This is an easy fix, and one you can do yourself. Make sure the card is removed from all your parties, not just your active one. Then it will appear in the extraction section.

    Good luck!
    ...
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    Arena fights

    Thank you for your post. Seems like you may be a fairly new player. From my experience, the most successful players do play the game everyday. Many arenas change daily, and they offer needed items...
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    Accounts

    This is a great idea! It has been suggested many times, but will pass it along again, as it is worth repeating.

    Happy gaming!

    HOC_Sorceress
    Forum Moderator
  20. Replies
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    742

    Accounts

    Your English is great. I understand your question perfectly. Unfortunately, there is not a way to combine accounts.

    Happy gaming!

    HOC_Sorceress
    Forum moderator
  21. Replies
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    158

    Help

    If you need help with a specific account, please submit a ticket:...
  22. Replies
    2
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    803

    Greetings, For a request this specific, you...

    Greetings,

    For a request this specific, you need to submit a ticket. You may use this link:...
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    3
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    1,107

    Thank you for your suggestions! They will be...

    Thank you for your suggestions! They will be shared. Keep in mind the amount of loot and boss drops varies depending on the number of bonus cards you have.

    Happy Gaming!

    HOC_Sorceress
    Forum...
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    341

    Exchange Shop

    The options in the exchange shop rotate. Sometimes it takes longer for them to change the items, but they will.

    Take care,

    HOC_Sorceress
    Forum Moderator
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    260

    Farming idea

    Thank you for your clever idea. It will be shared with developers.

    Happy Gaming!

    HOC_ Sorceress
    Forum Moderator
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