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Type: Posts; User: Ceridwen

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  1. Thread: Odin skills

    by Ceridwen
    Replies
    1
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    1,336

    We can definitely ask. I have passed it on.

    We can definitely ask. I have passed it on.
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    Winners Announced !

    Congratulations to maitane35 and Ethusa, winners of this week's giveaway - prizes will be sent directly to your inventory!

    Keep dropping in for more opportunities to win our giveaways... and Happy...
  3. Thread: New EU server

    by Ceridwen
    Replies
    7
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    8,197

    Quick update: the new EU server will be server...

    Quick update: the new EU server will be server 111.
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    2,997

    Hi everyone! sorry to learn that some of you...

    Hi everyone! sorry to learn that some of you have been unable to log in! I was able to log in just now, so please try logging in again after a refresh, and If you personally are still having this...
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    Winners announced!

    Congratulations Bluesky1 and -dark- winners of this week's Giveaway! Prizes will be sent soon, direct to your inventory. Keep checking in to our next giveaways for more chances to win: invitations...
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    Winners Announced!

    Congratulations to FlufflePuff, Landormisc, maitane35, winners of this week's giveaway - prizes will go direct to your inventories!

    And thank you everyone for your participation! Keep coming back...
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    OK - thanks for the update! Thread closed but...

    OK - thanks for the update! Thread closed but still visible in case others have similar issues ;)
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    This is just a little message from me to thank...

    This is just a little message from me to thank all of you who provided your feedback here in the Forum. :)

    As also mentioned in the Bugs and Known Issues thread on 14 December, Hot Events were...
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    Sticky: Welcome , Jose! :)

    Welcome , Jose! :)
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    If that is still happening, please contact...

    If that is still happening, please contact customer support - they will submit a bug report.
    CS email: wtm@gaea.zendesk.com
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    Events should have been added now :) please...

    Events should have been added now :) please check!
    And if anything else is missing, please continue reporting here and above all to customer support!
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    1,567

    Not sure, but if you send your device details to...

    Not sure, but if you send your device details to customer support, they can look into it.

    CS email: wtm@gaea.zendesk.com
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    Congratulations to the winners for this week,...

    Congratulations to the winners for this week, Jazzy and Pele 62!

    And thank you everyone for sharing your Christmas traditions! Keep dropping by for more chances to win prizes, and bring a...
  14. Thread: Tournaments

    by Ceridwen
    Replies
    3
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    4,683

    Varuna is an old server and was merged into Golgi...

    Varuna is an old server and was merged into Golgi in January 2017. You need to contact customer support to ask for your city to be migrated. You can contact them ingame via Settings/Contact Support...
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    While waiting on player responses, remember also...

    While waiting on player responses, remember also to check your mail for private messages, some may decide to contact you that way.
  16. Perhaps just a temporary downtime - there appears...

    Perhaps just a temporary downtime - there appears to be no problem at the moment. I was able to log in successfully to my servers and no other servers apart from S01 are greyed out.

    Thanks for...
  17. Thread: Ava times

    by Ceridwen
    Replies
    1
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    4,040

    Thanks for the feedback and request, it has been...

    Thanks for the feedback and request, it has been forwarded through to the Game Team!

    I agree the ingame message could better reflect the reality of the individual servers, it is however a...
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    Class Wars Compensation to collect!

    If you have not done so already, please go to Hot Events to collect your compensation packs before 9 December :)

    Packs may be claimed once only.
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    Expansion Deeds, Nanos and Generals

    Hi! apologies for the late reply! You can produce more Geodes by obtaining Geode Nanos (to increase production by 25% for a day) and an Earth Expansion Deed (to open up more geode mine plots on...
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    As soon as there is an update regarding the 2...

    As soon as there is an update regarding the 2 missing exchanges I will post it here, sorry for the wait.
  21. Thread: New EU server

    by Ceridwen
    Replies
    7
    Views
    8,197

    New EU server coming soon!

    Another quick update, just to let you know the new EU server is in the works and coming very soon! No dates yet, but stay tuned here and in game for more details!
  22. Thread: Champion 2019

    by Ceridwen
    Replies
    1
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    2,464

    Salve! Si tratta dell' avviso che ti invita ad...

    Salve! Si tratta dell' avviso che ti invita ad entrare nel nuovo server per tornei PvP (Player vs Player). I premi ottenuti sul server tornei Champion 2019 andranno all' ultimo server sul quale ti...
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    Thank you for your feedback. You will notice only...

    Thank you for your feedback. You will notice only very few members use images in signatures or profiles. It comes down to personal preference. There is actually a limit on the size of the images that...
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    Black Friday Specials end 2 December!

    Black Friday event is live until 2 December
    - balens in rewards on each tier of this event are tripled!

    Special Thanksgiving Celebrations Events / Multiple Items Exchange live until 2 December...
  25. Thanks for the feedback, it has been passed on. ...

    Thanks for the feedback, it has been passed on.

    I would also like to encourage you all to write to Customer Support to ask for information if it is not forthcoming in the game. It is a 24/7...
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