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Type: Posts; User: HOC_Sorceress

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  1. Replies
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    Account Help

    Hi,
    Please contact GAEA Support for assistance with your account. You may submit a Support Ticket here:...
  2. Replies
    2
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    224

    Login Issue

    Hi,
    I’m sorry you’re having this problem. Please submit a Support Ticket so they can help you log back into your account. You may submit a Support Ticket to GAEA here:...
  3. Replies
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    140

    Support

    Hi Tovorn,
    You can submit a ticket at this link:...
  4. Daily Login Rewards

    Hi Shirl86,
    Thanks for your interest and support. These suggestions have been submitted to the developers.

    HOC_Sorceress
    Forum Moderator
  5. Replies
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    Vault Sorting

    Hi Makimrek,
    Thanks for your interest and suggestion. Your request for adding a sort option to the vault has been added to the list of suggestions to the developers.

    HOC_Sorceress
    Forum...
  6. Arena Rewards

    Hallo. Wenn du Probleme damit hast, dass Arena-Belohnungen nicht in dein Inventar aufgenommen werden, wende dich an den Support und er wird dir mit deinem Konto helfen. Sie k?nnen sie unter dieser...
  7. Thread: Annoyed

    by HOC_Sorceress
    Replies
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    280

    Have you tried uninstalling and reinstalling the...

    Have you tried uninstalling and reinstalling the app? You would have to go through the tutorial again, but can login by clicking on settings afterwards. If this doesn't work, I recommend sending an...
  8. RE: What happened to the nightmare potion arena?

    Thank you for your post regarding the nm potions arena. This concern has been shared with the developers.


    HOC Sorceress
    HOC Forum Moderator
  9. Replies
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    Support

    Hi,
    The game is not closed and Support is still up and running. Did you contact Support and not get help?
    You can contact them here:
    ...
  10. FaceBook Game

    Hi,
    Try this link,
    http://events.gaeamobile.com/Halloween

    Also, please remember to enter your User ID #, NOT your player name.

    HOC_Sorceress
    Forum Moderator
  11. Replies
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    Duel Rewards

    The developers have been informed and they?ve told us they are going to be sent today.

    HOC_Sorceress
    Forum Moderator
  12. Replies
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    179

    Login issue

    Are you using Ver. 8.1.1? It is even more recent than the 8.1.0 recent update. It may require you to reinstall the new version.

    Many players have reported it and the developers are...
  13. Replies
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    Update

    Hi,
    GAEA released a patch 8.1.1 (shortly after the 8.1.0 Update) to resolve some instability/crashing issues with Apple iOS 11 devices. A reinstall may be needed.

    Also, you don’t need to be...
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    Bug

    Hi Invernia,
    Please contact Support for assistance:...
  15. Replies
    2
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    211

    Constellation

    Please submit a Support Ticket for this. I’ve seen reports of the same thing happening and after contacting support, it was fixed.
    ...
  16. Replies
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    115

    Summoning

    Thanks for letting us know. Others have reported the same thing about summoning 3 & 4 star cards. The developers have been informed. I have not been informed on when we can expect it to be fixed.
    ...
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    Support Update

    Thanks for the update! Glad they helped you.

    HOC_Sorceress
    Forum Moderator
  18. Replies
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    607

    Account login

    Hi.
    Please contact Support and they will help you with your account. ...
  19. Login

    I am sorry to hear this. I will check to see if I can find out why there is such a delay.

    HOC_Sorceress
    Forum Moderator
  20. Replies
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    239

    Party Slots

    Hi Dargaard,
    You are right, we have asked for it for quite some time. Let’s hope it will be added in the next update. This request has been passed on to the developers.

    HOC_Sorceress
    Forum...
  21. Thread: Login

    by HOC_Sorceress
    Replies
    2
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    475

    Login Issues

    UPDATE*
    For players continuing to experience login errors or issues, please contact GAEA Support and they will fix your issues individually. Email: hoccs@gaeamobile.com
    Or online:...
  22. Thread: Login

    by HOC_Sorceress
    Replies
    2
    Views
    475

    Login

    Hi Gnomey,
    GAEA posted a notice on their FaceBook page yesterday about known login issues. They have been working to fix it. If your login issues persist and you have yet to receive your purchased...
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    Event Lag

    GAEA is aware of the issue and are working to fix it. We are sorry for the inconvenience,

    HOC_Sorceress
    Forum Moderator
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    Account

    Hi Nova,
    Try contacting Support to see if they may help you:...
  25. Login

    Hi Elendil,
    I suggest contacting Support with this account login issue. They may be reached here:...
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