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  1. Replies
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    Account

    I am sorry you have difficulty with your account. Please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress

    Forum Moderator
  2. Thread: doubts

    by HOC_Sorceress
    Replies
    1
    Views
    144

    Questions

    Greetings,

    As of now, there is not the option to merge accounts.

    Happy Gaming!

    HOC_Sorceress
    Forum Moderator
  3. Thread: doubts

    by HOC_Sorceress
    Replies
    1
    Views
    90

    Questions

    Greetings,

    Thank you for your questions. As of now, there are not immediate plans to change the shards, but they may change in the future.

    Happy Gaming!

    HOC_Sorceress
    Forum Moderator
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    Door of Destiny

    Thank you for your feedback regarding this event. As with all events, it needs some adjustments.

    Happy Gaming!

    HOC_Sorceress
    Forum Moderator
  5. Replies
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    7,288

    Error

    Thank you for your post. Please submit a request using the following link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck and happy gaming!

    HOC_Sorceress
    Forum Moderator
  6. Replies
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    Arenas

    Thank you for sharing your concern and suggestion. They will be shared with developers.

    Happy Gaming!

    HOC_Sorceress
    Forum Moderator
  7. Replies
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    Suggestions

    Thank you for your thoughtful and specific suggestions. I know the suggestion to add a "get it all" button has already been submitted to the developers, so hopefully that will be addressed soon. I...
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    Thank you

    Greetings,

    Thank you for the positive feedback! I agree the wheel needs to be updated. This suggestion has been shared with the developers. :)

    Happy gaming!

    HOC_Sorceress
    Forum Moderator
  9. Replies
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    367

    Account

    Thank you for your email! Please submit a request using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Happy gaming!

    HOC_Sorceress
    Forum Moderator
  10. Replies
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    335

    Hanzo Shards

    Greetings,

    Thank you for your post. Please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum Moderator
  11. Replies
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    New Server

    Thank you for your question! As of now, we have not heard of any plans to start a new server.

    HOC_Sorceress
    Forum Moderator
  12. Thread: pedidos

    by HOC_Sorceress
    Replies
    1
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    225

    Questions and suggestions

    Thank you for your suggestions. I'm not sure what you mean by "guild member's punctuation" in suggestion 5. Your suggestions and question about the chips will be passed onto the developers.

    Happy...
  13. Error

    Greetings Aslarm,

    Thank you for your question. It sounds like your new points from leveling up weren't distributed. Click on the top left icon on your screen (with the level number on it). Look at...
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    7,288

    Fatal Error

    Greetings,

    I am sorry you are having difficulty with your account. Please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum...
  15. Replies
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    2,315

    Account migration

    Greetings,

    Good question. This is a specific account question, so you need to submit a ticket. You can do so via this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!
    ...
  16. Replies
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    Account

    Greetings,

    I am sorry you are having difficulty with your account. Please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum...
  17. Thread: CoC

    by HOC_Sorceress
    Replies
    1
    Views
    148

    Coc

    There was a bug, but chests should have been returned. If they haven't, please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum...
  18. Thread: Bug CoC

    by HOC_Sorceress
    Replies
    1
    Views
    181

    Coc

    There was a bug, but chests should have been returned. If they haven't, please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum...
  19. Replies
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    198

    Account

    Welcome back! Please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum Moderator
  20. Replies
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    219

    Account

    Welcome back to HOC! For specific account requests, please submit a ticket using this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck and happy gaming!

    HOC_Sorceress
    Forum...
  21. Replies
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    Shards

    Thank you for your post! This is a good suggestion, and has been shared with developers previously. It will be shared again.

    Happy Gaming!

    HOC_Sorceress
    Forum Moderator
  22. Replies
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    Exchanging Cards

    Greetings,

    This is an excellent idea and will be shared with the developers.

    Take care,

    HOC_Sorceress
    Forum Moderator
  23. Replies
    193
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    7,288

    Fatal Error

    I am sorry you are having difficulty logging into the game. Please send a ticket via this link: https://gaea.zendesk.com/hc/en-us/requests/new.

    Good luck!

    HOC_Sorceress
    Forum Moderator
  24. Replies
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    406

    Cards

    Thank you for sharing your interesting suggestions! These will be shared with the developers.

    Happy Gaming!

    HOC_Sorceress
    Forum Moderator
  25. Thread: Gems

    by HOC_Sorceress
    Replies
    1
    Views
    866

    Gems

    Please submit a request to GAEA: https://gaea.zendesk.com/hc/en-us/requests/new.
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