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Type: Posts; User: Guinevere RT

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  1. Replies
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    Thanks for reporting this. Our understanding is...

    Thanks for reporting this. Our understanding is that the issue is now resolved. If it is still occurring, please let us know.
  2. Replies
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    799

    You need to submit a ticket to customer service...

    You need to submit a ticket to customer service for individual issues such as these.
  3. We have shared this feedback with Gaea staff.

    We have shared this feedback with Gaea staff.
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    We have raised this concern with Gaea staff and...

    We have raised this concern with Gaea staff and suggested several possible solutions. Hopefully they will adopt one of the solutions soon.
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    Rewards were paid on Sept. 6.

    Rewards were paid on Sept. 6.
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    Correct prizes were awarded - either sent by mail...

    Correct prizes were awarded - either sent by mail or deposited directly in players' inventories. The candy items were not removed, so you will still see them.
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    Yes, the round tower description is correct - it...

    Yes, the round tower description is correct - it is the frost lord's ring.
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    The event schedule has been limited due to a...

    The event schedule has been limited due to a staffing issue. We are told that events will be coming soon. Thanks for your patience.
  9. Thanks for reporting these issues.

    Thanks for reporting these issues.
  10. Replies
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    2,994

    We are told that events will be back soon. ...

    We are told that events will be back soon. Please be patient.
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    268

    The recycling exchanges started yesterday.

    The recycling exchanges started yesterday.
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    475

    Thanks for the suggestion.

    Thanks for the suggestion.
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    392

    Deber? enviar un ticket al servicio de atenci?n...

    Deber? enviar un ticket al servicio de atenci?n al cliente para resolverlo; no estamos involucrados en problemas con el servicio al cliente. ?Lo siento, no podemos ayudarte!
  14. Thread: Merge

    by Guinevere RT
    Replies
    14
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    3,364

    My pleasure. :-)

    My pleasure. :-)
  15. Thread: Merge

    by Guinevere RT
    Replies
    14
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    3,364

    Our understanding is that players will have the...

    Our understanding is that players will have the option to port more than once and that additional worlds will open up in the future. There will be a 7-day cooldown period before you port again, and...
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    World ports are still a new feature, as you know,...

    World ports are still a new feature, as you know, and this is just the initial testing phase. In answer to your specific questions:
    1) You can only port to a world in which you do not already have...
  17. Thread: Merge

    by Guinevere RT
    Replies
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    3,364

    My understanding is that Gaea considered world...

    My understanding is that Gaea considered world ports and world merges as possible solutions, and ultimately decided on world ports.
  18. Thread: Merge

    by Guinevere RT
    Replies
    14
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    3,364

    Gaea is unlikely to merge all worlds into one...

    Gaea is unlikely to merge all worlds into one server. However, they are aware of the low activity in some worlds, and are working on a solution.
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    Gaea will not be providing compensation since the...

    Gaea will not be providing compensation since the wheel description was accurate, and players received the advertised prizes. Bunnies were not listed in the content for that wheel, even though there...
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    Forester Gear Stats

    These are the stats for Forester Gear, which is included in the prizes for 121 and Avalon (English):

    5602

    This site includes stats for all gear, and has very useful tools for gear, heroes,...
  21. Sticky: This thread is to announce and provide...

    This thread is to announce and provide information about the BERSERKER PvP event.

    Player comments, questions and feedback can be added to this thread
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    Berserker PvP Comments

    This thread is for player comments, questions and feedback about Berserker PvP.

    Any posts made on other threads, or new threads created, on the topic of Berserker PvP will be merged to this...
  23. This issue has been resolved.

    This issue has been resolved.
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    @beezz could you please post future requests and...

    @beezz could you please post future requests and questions in the general section, not in news and announcements. Thanks.
  25. The details will be posted before the event...

    The details will be posted before the event starts. The in-game Mail was sent as a “save the date” notice so that players could start putting their PvP teams together.
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